What We Collect and Why We Keep It
When you open an account with us, we ask for your name, phone number, email address and date of birth. These let us verify your identity and connect your mobile wallet — whether that is bKash, Nagad or Rocket — to your account wallet so deposits
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and withdrawals process correctly. We also collect device information such as your phone model, operating system version and IP address each time you log in. This helps us detect unauthorised access attempts and flag suspicious activity before it reaches your balance. Transaction records stay linked to
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your profile for as long as your account is active, plus any additional period required under applicable regulations in your region. We do not sell or rent your personal data to advertisers or unrelated third parties. If a service provider needs limited access — for example,
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the payment processor verifying your bKash transfer — they receive only the minimum data required for that specific task. You can request a summary of your stored data or ask us to correct inaccuracies by reaching our support channel. Deletion requests are honoured where local law
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permits, though we may retain certain records if regulatory obligations apply. Access to our platform and the data practices described here depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.